Privacy Policy - Guaranteed Cars

Introduction

Welcome to Guaranteed Cars! Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or purchase a vehicle through our services. By using our website, you agree to the terms outlined in this policy.

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Information We Collect

We collect various types of personal data to ensure smooth operation of our website and services. This data helps us enhance your experience and fulfill your requests efficiently.

1. Personal Identification Information

We collect information you provide directly to us, including but not limited to:

• Full name
• Email address
• Phone number
• Physical address
• Driver’s license information
• Payment and billing details

2. Non-Personal Identification Information

We automatically collect non-personal data when you interact with our site. This includes:

• Browser type
• IP address
• Device type
• Operating system
• Pages you visit and time spent on the site

3. Cookies and Tracking Technologies

We use cookies to improve your browsing experience, gather analytics, and deliver relevant advertisements. You can manage or disable cookies through your browser settings.

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How We Use Your Information

Guaranteed Cars uses your information for multiple purposes related to customer service, order processing, and marketing.

1. Service Fulfillment

• Processing vehicle purchases and financing
• Verifying your identity
• Processing payments
• Scheduling test drives and appointments
• Delivering vehicles to your location if applicable

2. Customer Support

• Responding to your inquiries and requests
• Providing after-sale support
• Sending important updates related to your purchase

3. Marketing and Promotions

• Sending special offers, promotions, and vehicle recommendations
• Conducting customer satisfaction surveys
• Personalizing content based on your preferences and browsing history

4. Website Analytics

• Monitoring and improving our website’s performance
• Understanding how visitors interact with our site
• Ensuring the website functions securely

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Data Sharing and Disclosure

We value your trust and only share your data under specific circumstances, ensuring your privacy is respected.

1. Service Providers

We work with third-party companies that assist us in operations such as payment processing, customer communication, marketing, and vehicle delivery. These partners only receive data necessary to perform their services.

2. Legal Compliance

We may disclose your data if required by law, court orders, or to enforce our legal rights in situations like fraud investigations or regulatory audits.

3. Business Transfers

In the event Guaranteed Cars is acquired, merged, or sold, your personal information may be transferred to the new ownership as part of the business assets.

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Data Security

Guaranteed Cars prioritizes the security of your personal data. We implement advanced safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

Our Security Measures

• Encrypted data transmission via SSL (Secure Socket Layer)
• Secure storage of sensitive information
• Strict access controls for internal staff
• Regular system audits and updates to prevent vulnerabilities

Despite our robust efforts, no website or online service can guarantee absolute security. We encourage you to use strong passwords and avoid sharing sensitive information via unsecured channels.

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Your Privacy Rights

Depending on your location, you may have rights regarding your personal data under applicable laws.

1. Access and Correction

You can request access to the personal information we hold about you and request corrections to inaccurate data.

2. Data Deletion

You may request that we delete your personal data, subject to legal and contractual obligations.

3. Opt-Out of Marketing

You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in our emails.

4. Do Not Track Signals

Some browsers allow you to send a "Do Not Track" signal to websites. While we respect your privacy, our site does not currently respond to these signals.

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Cookies Policy

Cookies help Guaranteed Cars deliver a better browsing experience. By using our website, you consent to our use of cookies as described in this section.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They store preferences and track your site interactions.

Types of Cookies We Use

• Essential Cookies: Necessary for core site functionality (e.g., login, checkout)
• Analytics Cookies: Help us understand site usage (e.g., Google Analytics)
• Marketing Cookies: Used to personalize ads and offers

Managing Cookies

You can accept, reject, or customize cookie settings via your browser preferences. Disabling cookies may affect site functionality.

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Third-Party Links

Guaranteed Cars may feature links to external websites (e.g., financing partners, insurance providers). Clicking these links will direct you to third-party sites governed by their own privacy policies. We are not responsible for how they collect, use, or protect your data.

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Children's Privacy

Guaranteed Cars’ website is not intended for children under 16. We do not knowingly collect data from minors. If we learn that we’ve collected information from a child without parental consent, we will delete it promptly.

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International Data Transfers

If you access Guaranteed Cars from outside the United States, your data may be transferred to and processed in the United States. By using our website, you consent to such data transfers, recognizing that US privacy laws may differ from those in your country.

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Policy Updates

We reserve the right to update this Privacy Policy at any time to reflect changes in laws, technologies, or business operations. When we make updates, we will revise the "Last Updated" date at the top of this page. Significant changes may also be communicated via email or site notices.

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Final Note

At Guaranteed Cars, your trust matters. We strive to handle your data responsibly, ensuring transparency, security, and respect at every step of your journey with us. Thank you for choosing Guaranteed Cars for your automotive needs.

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